所有團體課程的師生比為1:8 (最低1:6) ，超過10人將安排2名教練

NInja Force舉辦之兩小時體驗課程最少參加人數：6人，如果少於 6 人，我們可能會安排您加入另一個小組或取消課程。

Ninja Force所有課程均以英語及廣東話授課

Ninja Force 歡迎團體或客製化包班預約，詳情可向我們查詢.

可直接Whatsapp或在Facebook、Instagram等社交平台上與我們聯絡。

一經報名後，將於24小時內收到相關確認訊息。客人需先繳交50%費用以預留位置，並於來場後繳交剩餘課程費用。*請注意：如因天氣關係或課程人數影響而不能舉辦課程，Ninja Force 將全數退回已付之50%訂金。

場地為全户外式，如遇上大風、下雨等惡劣天氣時，將於課程開始前2小時於Ninja Force社交平台公佈，如有任何疑問請隨時與我們聯絡。

取消及退款細則

在特殊情況下取消 / 改期

在下列任何一種情況下，Ninja Force可能會在沒有事先通知的情況下取消或重新安排預訂（一旦滿足以下任一條件，我們將於課程開始前2小時於Ninja Force社交平台公佈，如有任何疑問請隨時與我們聯絡。）

• 任何小組課程的參與人數少於6人。
• 當預定時段 2 小時 前天文台懸掛三號或以上颱風訊號，活動將會延期。
• 如果在課程/旅程進行期間天文台宣布三號颱風或以上，活動將立即終止。
• 當在預訂的時段 2 小時 之前宣布紅色或黑色暴雨警告時，預訂的活動將被推遲。
• 如果在課程/旅程進行期間宣布紅色或黑色暴雨信號，活動將立即終止。
• 如我們的教練判斷狀況不安全，我們的教練有權利決定是否取消或繼續課程。所有學生都應遵守教練的指示。未經允許不得進場。

在上述條件下，可以根據個別具體情況安排退款/改期。

但是，如果滿足以下任何條件，課程/旅程將按原定計劃進行：

• 黑色或紅色暴雨訊號取消後2小時，課程及活動將如期舉行。
• 在三號或以上颱風信號取消後2小時，視乎場地即時狀況可恢復課程。在這些情況下，參加者可以聯繫Ninja Force聯絡確認。

客戶提出的：取消 / 改期

所有由客戶提出的取消均不予退款。
不論理由，所有已完成付款的課程及入場券均不能改期或退款。

改期

在天氣惡劣的情況下，課程/旅程將會根提上面的條款取消或改期， 同時請特別注意：

如果發生以下情況，可以安排改期：

• 在中止課程/活動時，如果該課程/活動開始少於30分鐘，可以安排重新安排上課時間。
• 在中止課程/活動時，如果該課程/活動開始了30分鐘以上，則該課程應視為已完成，並且不會安排改期。

The coaches-student ratio for all group courses is 1:8 (minimum 1:6), if there are more than 10 people then there will be assigned 2 coaches.

The minimum number of participants for a two-hour experience class at NInja Force is 6 people. If there are less than 6 people, we may place you in another group or cancel the class.

Ninja Force welcomes group or customized bookings, please contact us for details

Please sign up via our website, if you have any question contact us on Whatsapp 57209932 or DM @NinjaForcehk on intagram

Once registered, you will receive a confirmation message within 24 hours. Guests are required to pay 50% of the fee for deposit online, and pay the rest of the course fee after coming to the venue.

*Please note: If the course cannot be held due to weather or the number of participants, Ninja Force will refund the full 50% deposit paid

In any of the following cases, Ninja Force may cancel or reschedule the booking without prior notice (once any of the following conditions are met, we will announce it on the Ninja Force social platform 2 hours before the course starts, if there are any questions Please feel free to contact us.)

• The event will be postponed when Typhoon Signal No. 3 or above is hoisted at the Observatory 2 hours before the scheduled time.
• If the Observatory announces Typhoon No. 3 or above during the course/trip, the activity will be terminated immediately.
• When a red or black rainstorm warning is issued 2 hours before the scheduled time slot, the scheduled event will be postponed.
• If a red or black rainstorm signal is declared during the course/session, the event will be terminated immediately.
• Our coaches have the right to decide whether to cancel or continue a course if the situation is not considered safe by our coaches. All students are expected to follow the instructor’s instructions. No entry without permission.

However, the course/session will proceed as originally planned if any of the following conditions are met:

• Classes and activities will be held as scheduled 2 hours after the black or red rainstorm signal is cancelled.
• Classes can be resumed 2 hours after the cancellation of Typhoon Signal No. 3 or above, depending on the current situation of the venue. In these cases, participants can contact Ninja Force for confirmation

All paid classes and admission tickets cannot be rescheduled or refunded, regardless of the reason.

Reschedule

In the event of bad weather, the course/session will be cancelled or rescheduled according to the above terms, and please pay special attention to:

A rescheduling can be arranged if:

• When a class/activity is suspended, if the class/activity starts less than 30 minutes ago, arrangements can be made to reschedule the class.
• When a class/activity is suspended, if the class/activity has been started for more than 30 minutes, the class shall be deemed completed and no rescheduling will be made.